Nuance Dictionary / Culture & Language
서비스 seo-bi-seu
Service — but specifically the Korean custom of giving extra food/items as a gift to regulars
What does 서비스 mean?
서비스 (seo-bi-seu) means: Service — but specifically the Korean custom of giving extra food/items as a gift to regulars.
The Korean word *seobiseu* (서비스) carries a unique cultural nuance that differs from the English word "service." In Korea, it is a commercial expression of *jeong*—the deep feeling of warmth, attachment, and connection. When a *dangol* (regular customer) receives something "on the house" as *seobiseu*, it isn't just a marketing tactic; it is the unspoken language of *jeong*.
🔊 From the story above
고운 정 — Go-un jeong
미운 정 — Mi-un jeong
단골 — dan-gol, "regular customer"
안녕하세요 — an-nyeong-ha-se-yo, "Hello"
정 떼다 — jeong ttae-da, "to sever the jeong bond"
미운 정 고운 정 — listen & repeat
서비스 — listen & repeat
헤어지고 싶은데 정 때문에 — listen & repeat
Other sides of 서비스
◆ The 'Freebie' Transaction — Speakers use this term when a merchant offers a small item, a food dish, or a price reduction as a complimentary extra. It appears in commercial interactions where a buyer asks for a discount or receives an unexpected extra item like a side dish, an extra container, or a clothing accessory. It combines with terms like 서비스 안주, and appears in expressions such as 서비스로 주다 and 서비스를 하다.
This unprompted extra can feel like a gesture of goodwill that creates a personal connection between buyer and seller, often encouraging repeat visits.
◆ Workplace Obligation — Speakers use this word when someone behaves in an unusually helpful, attentive, or accommodating way toward another person, such as doing chores or going out of their way to assist. It often turns up in everyday banter when an individual performs extra tasks or shows unexpected kindness. In casual exchanges, it appears with phrases expressing surprise or appreciation at someone's helpful actions.
Depending on the tone, it can sound genuinely appreciative or carry a playfully teasing edge when someone puts on extra charm or effort.
This unprompted extra can feel like a gesture of goodwill that creates a personal connection between buyer and seller, often encouraging repeat visits.
◆ Workplace Obligation — Speakers use this word when someone behaves in an unusually helpful, attentive, or accommodating way toward another person, such as doing chores or going out of their way to assist. It often turns up in everyday banter when an individual performs extra tasks or shows unexpected kindness. In casual exchanges, it appears with phrases expressing surprise or appreciation at someone's helpful actions.
Depending on the tone, it can sound genuinely appreciative or carry a playfully teasing edge when someone puts on extra charm or effort.
How it's actually used
- 병원장은 환자에게 질 높은 의료 서비스를 제공하기 위해 최선을 다했다.
byeong-won-jang-eun hwan-ja-e-ge jil nop-eun u-ryo seo-bi-seu-reul je-gong-ha-gi wi-hae choe-seon-eul da-haet-da.
The hospital director did their best to provide high-quality medical services to patients.
💡 A formal statement regarding medical care. - 우리 백화점은 고객들이 최대한 만족할 수 있도록 점원들에게 서비스 정신을 가르치고 있다.
u-ri baek-hwa-jeom-eun gogae-deul-i choe-dae-han man-jok-hal su it-do-rok jeom-won-deul-e-ge seo-bi-seu jeong-sin-eul ga-reu-chi-go it-da.
Our department store teaches service spirit to clerks so that customers can be as satisfied as possible.
💡 A description of training retail staff. - 이번엔 내가 서비스를 넣을 차례지?
i-beon-en na-eul seo-bi-seu-reul neoh-eul cha-rae-ji?
It's my turn to serve this time, right?
💡 A casual remark made during a sports game.
Related words in Culture & Language
정나미가 떨어지다 jeong-na-mi-ga tteo-reo-ji-da한 (恨) han억울하다 eok-ul-ha-da서럽다 seo-reop-da풀다 pul-da